CiaoDott

Medical clinics lose a significant share of incoming patient calls every day. Phone lines are overloaded, staff are interrupted and patients face long waits or simply hang up. The result is missed appointments, frustrated patients, and inefficient use of highly trained front-desk staff. CiaoDott is building the AI infrastructure that fixes this bottleneck. It is an AI receptionist purpose-built for medical and dental clinics that answers calls 24/7, books appointments, and handles patient requests directly inside the clinic’s medical software or CRM. By automating the most frequent and repetitive interactions, CiaoDott resolves over 70-80% of inbound requests without human intervention. The platform manages multiple calls simultaneously, eliminates hold times, logs every interaction securely, and engages patients seamlessly across phone, SMS and WhatsApp. Clinics reduce missed calls and no-shows, staff regain time for in-person care, and patients get immediate, reliable responses. Starting from inbound call automation, CiaoDott aims to become the operating layer for patient communication in outpatient healthcare.